Canada-wide medical equipment service

Your uptime partner.

Installation, preventive maintenance and emergency repair for hospitals, clinics and OEMs — with audit-ready documentation for every device.

AAMI / CBET-trained · ISO 13485 (in progress) · OEM-authorized partner

Same business day

Reply to every request

Signed records

Every job documented

AAMI / CBET-trained

Certified technicians

What we do

End-to-end equipment service.

Installation & commissioning

IQ / OQ, on-site

Preventive maintenance

Scheduled PM contracts

Corrective & emergency

Parts and OEM coordination

Inspection & calibration

Certificates delivered

Equipment we cover

Across every clinical category.

Critical care & monitoring

Patient monitors, ventilators, infusion pumps and defibrillators — kept calibrated and ready.

Surgical & infection control

Electrosurgical units, sterilizers and autoclaves — serviced to OEM and regulatory standards.

Dental · imaging · veterinary

Imaging accessories, dental chairs, lab and veterinary equipment, coast to coast.

NEO technician preparing to service equipment

Why NEO

Audit-ready, always.

Every service produces a signed record, so a device's service history is on file when an Accreditation Canada survey asks for it. It's the proof a phone-and-email arrangement can't give you.

Evidence packet

SN-2021-88234

6 signed1 gap
Export packet

Who we serve

From tertiary hospitals to home care.

Hospitals & health authorities
Clinics & surgery centres
LTC & home care
OEMs — as Canadian field arm

Equipment down? We respond fast.

Tell us what's failing and we'll be in touch today.

Request a quote